FAQs

1. Can I buy e-currency with a VISA / MASTER CARD?

Currently NO, but Yes you can very soon as we are working on our card payment system which includes buying with your VISA / MASTER CARD and also applying for our eBitcoinics Card which you could even load funds with Bitcoin and other CryptoCurrencies and spend almost anywhere in the world as long as there is an ATM available

2. What are the acceptable payment gateways for those in Ghana?

1- All Mobile Money options including MTN, Vodafone and AirtelTigo

2 - Bank payment options

Login for detailed on account options

3. How do I use Mobile Money to buy E-currency in Ghana?

For Ghanaians who want to use Mobile Money to purchase e-currency, choose the Mobile money option after selecting your Payment method. Select the network you want to pay with, follow the mobile money options on your phone and add transaction details after submitting your payments

4. What are the acceptable payment gateways for those in Nigeria?

For Nigerians who want to use our platform, you can only make payment through Bank options. At the buy page the system will give you details on our Naira account, make payment from your bank app and add transaction details after submitting your payments

5. Can I make MoMo payments using 3rd party App?

It depends on the type of App you're using, our system always requires to add payment transaction ID, some apps do not give you access to these and it would make it hard tracing your transaction, if only you can get your transaction ID no problem, but if not, please do NOT make any payment from third party apps, pay using your personal mobile money accounts?