FAQs

1. How to signup?

1 - Visit our website eBitcoinics.com

2 - Click on signup at the top of the homepage

3 - Complete the first step by inputing and verifying your valid email address

4 - Complete the second step by adding your valid phone number and verifying it through an OTP confirmation code we sent to your phone number

5 - You're almost done, let us get to know you more by adding personal information at the third step

6 - Provide all the information at the form, and click on register, then boom you're done!

7 - You can now login using your chosen username and passwords

8 - Here is a step-by-step instructional video on how to signup, watch here!

2. How to Buy from us

1. LOGIN to Your eBitcoinics.com Account
2. After login in you can either Buy or Sell on our platform
3. Click on "exchanger"
4. Select the "BUY" option
5. Select your "country"
6. Select the eCurrency you wish to Buy
7. Select your preferred payment mode
8. Click on the "NEXT" button
9. Enter the details of the transaction; which includes;
a. Amount you need either In dollars or your local currency
b. Your Bitcoin Wallet Address
10. Click on "NEXT"
11. Read your order history & be sure you're submitting the right information
12. Click on "Add payments" found next to "Order Details"
13. Send payments for your other using your desired payment gateway
14. Add "Transactions details or ID" to help verify your deposits (Applied to Bank Payments, Mobile Money and others)
15. Confirm the amount deposited
16.Confirm date the deposit was made or sent
17. Click on Submit
18. Wait for order confirmation at your email or Click on my Orders, choose "BUY" and view details of all your Buy Orders
19. Once your order is successfully completed, you would once again receive an email to notify you !
20. Thanks once again for choosing eBitcoinics.com

(Click HERE to Watch a step-by-step instructional video on YouTube)

3. How to Sell to us

1. LOGIN to Your eBitcoinics.com Account

2. After login in you can either Buy or Sell on our platform
3. Click on "exchanger"
4. Select the "SELL" option
5. Select your "country"
6. Select the eCurrency you wish to SELL
7. Select your preferred payment mode
8. Click on the "NEXT" button
9. Enter the details of the transaction; which includes;
a. Amount you're selling/sending in dollars or your local currency worth
b. Enter your receiving account information - Bank options, Mobile money & others
c. Make sure you do submit the correct Bank/Mobile Money account information & Name on various accounts as it appears !
d. Send eCurrencies worth the amount you wish to SELL to the required Address or Account provided to our at the send window - Make sure you copy & paste correctly and also cross to make sure it is the correct address or account info (Kindly note that we only process orders based on the USD Worth we receive only, make sure you send the correct amount you need to sell)
10. After sending your eCurrency Click on "Complete Order" to complete it
12. Add the details of the transaction you just sent or submitted ( to help verify your transaction), this includes;
a. Transaction ID / Hash 
b. Date 
13. Read your order history & be sure you're submitting the right information
14. Click on Submit
15. Wait for order confirmation at your email or Click on my Orders, choose "SELL" and view details of all your Sell Orders
16. Once your order is successfully completed, you would once again receive an email to notify you !
17. Thanks once again for choosing eBitcoinics.com

(Click HERE to watch a step-by-step instructional video on YouTube)

4. What type of digital currencies can I Buy or Sell on your website?

We Buy and Sell Bitcoin, Ethereum, Litecoin, Dash, Perfect Money and other Digital assets. Our e-currency exchange platform offers you the most convenient and flexible means of buying, selling and exchanging e-currencies. 

We are working hard to add many payment options to provide a wide range of choice to our beloved clients in Ghana, Nigeria & Beyond. You can also use our CoinSwap feature to convert between allowed Digital assets, shop at our eStore, Buy airtime and pay bills including Water, Electricity and your local flight tickets, we have built an ecosystem you need everyday!