FAQs

1. Is eBitcoinics a registered company?

Yes, eBitcoinics is a registered enterprise with the name NICS eBITCOINICS ENTERPRISE as Appeared on our business certificates in Ghana & Spreading our wings across other countries, In short, we are also going to be registered in many countries across the world.



2. What type of currencies can I Buy or Sell on your website?

We Buy|Sell only eCurrencies.
We Buy|Sell Bitcoin, Ethereum & other eCurrencies. Our e-currency exchange platform offers/ k you the most convenient and flexible means of buying, selling and exchanging e-currencies. We are working hard to add many payment options to provide a wide range of choice to our beloved clients in Ghana, Nigeria & Beyond


3. Can I buy e-currency with a VISA / MASTER CARD?

Currently NO, but Yes you can very soon as we are working on our card payment system which includes buying with your VISA / MASTER CARD and also applying for our eBitcoinics Card which you could even load funds with Bitcoin and other CryptoCurrencies and spend almost anywhere in the world as long as there is an ATM available

4. How do I use Mobile Money to buy E-currency in Ghana?

For Ghanaians who want to use Mobile Money to purchase e-currency, choose the Mobile money option after selecting your Payment method. Select the network you want to pay with, follow the mobile money options on your phone and add transaction details after submitting your payments


5. How long will it take for my transaction to be processed?

Your transaction will be processed within 1 - 3 hrs max,  from the time you successfully submitted your order. You can reach us should there by any delays but then make sure it is after your first 1 - 3 hour period

6. What email address is recommended to Signup on your platform?

It is required of you to use any valid email account, for eg Gmail or Yahoo or Microsoft to register on our website. Please make sure your email is correct else you wont be able to receive any verification mail to activate your account. 

7. Can my account be Blocked? or Why is my account blocked?

If you are found doing fake transactions a number of times, your account will be permanently blocked. Make sure you do one transaction at a time.

8. Can I learn more about Bitcoin & the Crypto evolution with you?

Education is simply our number one priority, our vision is to have Bitcoin & CryptoCurrencies reaching every household in Ghana, Nigeria & Beyond, with our elearning portal you are safe to get started with your e-Journey, we simplify Bitcoin & CryptoCurrencies for everyone by helping you learn more and understanding it better, and also assisting you to safely exchange

9. Can I make money on your platform?

We think about you and your safety online, especially with getting started with any online related business, as we educate you, we also make it more easier for you to earn online in Bitcoin & Ethereum, invest in our Crypto-Trading platform and have your money working for you, we try as much as possible to make sure we all win, we help you earn safely by investing in our trading platform, and also equip you with the required Crypto-Trading skills to be able to trade yourself and become your own boss. Have a free look.

10. What is Bitcoin?

Bitcoin is a consensus network that enables a new payment system and a completely digital money. It is the first decentralized peer-to-peer payment network that is powered by its users with no central authority or middlemen. From a user perspective, Bitcoin is pretty much like cash for the Internet.

11. Who controls the Bitcoin network?

From a user perspective, Bitcoin is nothing more than a mobile app or computer program that provides a personal Bitcoin wallet and allows a user to send and receive bitcoins with them. This is how Bitcoin works for most users.

Behind the scenes, the Bitcoin network is sharing a public ledger called the "block chain". This ledger contains every transaction ever processed, allowing a user's computer to verify the validity of each transaction. The authenticity of each transaction is protected by digital signatures corresponding to the sending addresses, allowing all users to have full control over sending bitcoins from their own Bitcoin addresses. In addition, anyone can process transactions using the computing power of specialized hardware and earn a reward in bitcoins for this service. This is often called "mining". To learn more about Bitcoin, you can consult the dedicated page and the original paper.

12. How does one acquire bitcoins?

  • As payment for goods or services.
  • By purchasing bitcoins at our Bitcoin exchange.
  • Exchange bitcoins with Someone near you, Peer to Peer
  • Earn bitcoins through competitive mining.


13. Is it true I can earn Bitcoin & Ethereum on your trading platform?

Yes, We teach you how to trade Bitcoin and other Cryptocurrencies through our paid private crypto-trading class, connect with us to subscribe and learn how to become your own boss trading cryptocurrencies

14. How can I reach you whenever I have an issue with my accounts or orders?

Feel free to get in touch with us via our email Help@eBitcoinics.com or use the support module when you're logged into your account. For general inquiries you can reach us on +233 244 5065 64 For Direct office Help/Assistance you can also reach us at +233 (0) 32200 1662

15. Do you have any Social Media pages i can follow or join?

Yes Follow us on Twitter, Facebook, Telegram, YouTube, Instagram !

Do not Miss any of our updates, stay in touch with us !

16. Is your eShop a reliable place to shop online?

Yes, You can comfortably use our eShop to buy almost anything available, we would deliver it to you, we are working on expanding it to become one of the hottest market place across Africa where sellers meet buyers and simply pay with Bitcoin. Currently we deliver all around Ghana and Nigeria, feel free to shop !

17. What is wallet address?

Wallet address is what you use in receiving your cryptocurrencies, for eg, if its bitcoin, it is through the address you can receive your coins, watch this for full explanations

18. How to I fetch my transaction ID on blockchain & other wallets?

Kindly learn how to do that HERE